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Customer Support Login

This page has been designed for online technical support for clients using our systems. We know that our clients depend on our systems to conduct day-to-day operations so we want them to have full access to support. Typically, most questions are answered within one business day.

Topics covered include: problems with the hand held computers; printing or reading of barcodes; use of RFID readers; use of presentation scanners; setup and configuration for barcode readers; data import and export (particularly for asset management and inventory systems); RF coverage, particularly for WMS (Warehouse Management Systems); use of the report generator (particularly for asset management audits); or any other problem that you may discover when using our systems.

Some of our clients have their own private Technical Support Request (TSR) page. Click here to see a typical private support request page. Contact SageData if you would like a similar page for your organisation.

To register your request for support, please complete the following form, then click on the [submit] button:

Name:

Company, department or organisation:

E-mail:

Telephone Number:

Please state the nature of your problem:

The following information is helpfull but not essential...

What Software are you using:

What software version:

What type of hardware are you using:




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Button, need more info on Security Patrol Systems?
Click here for help with
RFID  or Barcode Software

scanning a barcode on a monitor for asset managentAsset Management
with RFID or Barcodes

Reading an RFID tag on a fire extinguisherInspecting Fire Equipment
with RFID or Barcodes

landscape view of shelf in a library with technical booksLibrary Management
Software Using RFID

NEO handheld computer from Psion NEO handheld computer
with integrated RFID or
Barcode readers

Code 39 Barcode
Bar-code labels

UHF RFID tag
RFID Overview


UHF RFID tag
RFID Myths


UHF RFID tag
RFID Main


- Barcode Hardware

- Batch Handheld

- Bar Code Readers

- Bar Code Printers

- RF Handheld

- Asset management

- Warehouse management

- Inventory control

- Security patrol

- Fire Equipment Tracking

- Label Printing

- Custom software

- Serialize barcoder

Button link to barcode labels

for Asset management
"BassetPro"


for Warehouse management
"WHiPPET"


for Small Stores Applications
"PICS"


for Security Patrols
"Septre"


for Fire Equipment Tracking
"FIESTA"


for Label Printing
"Lapis"


Custom software

Serialize barcoder

BassetPro Overview